Hospitality

I understand that these kinds of recognition messages don’t really come with any tangible rewards and can sometimes feel mixed in meaning, but they still genuinely matter to us. A lot of us put in significant effort to deliver good customer service, especially during periods of...

I recently received a hardcover marketing book in the mail promoting the Four Seasons Private Residences in Telluride. I am not sure why I was selected for this, since my background and spending habits do not really align with luxury real estate in a ski destination. The...