Bookingcom

19d ago

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Booking.com security breach concerns after reports of automated emails to customers

I reported a potential security issue to Booking.com about 15 days ago, but at the time they told me everything was fine on their end. Now, it appears they are sending automated emails to multiple customers, which makes me think this is not an isolated issue with a single hotel,...

4

23d ago

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Non-refundable Booking reservation during war –

I booked a non-refundable accommodation through Booking.com, but due to an ongoing war in my region, all commercial flights have been canceled and I’m unable to travel to my destination. I’ve already received a refund for my flight, but I’m still stuck with the hotel booking. I...

1

25d ago

0 comments

Booking.com refusing refund for hotel with bed bug reports

I’m in a stressful situation and could use some advice. I booked a hotel through Booking.com with a non-refundable rate. About a week after booking, I noticed several recent reviews (posted after my reservation was made) mentioning bed bugs. My stay is coming up in a few days. I...

1

3d ago

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Host asking me to cancel Booking.com reservation due to “maintenance issue” one month before stay, likely during Formula 1 weekend

Hello, I have a hotel reservation in Montreal for a layover at the end of May that I booked over 6 months ago at a normal rate. I recently received a message from the host claiming there is a “maintenance issue” at the property and asking me to cancel the booking myself. The...

0

8d ago

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Why are third party flight prices so much cheaper than booking directly with airlines

I have been searching for flights to Japan for late May to early June, and I keep noticing large price differences between third party websites and airline websites. For example, I found a flight with Shenzhen Airlines listed at around €590 on a third party site, while the same...

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16d ago

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Unauthorized €2300 Charge After Suspected Booking.com Security Issue

I wanted to share a recent issue involving Booking.com as a warning to others. Despite claims that no financial data was compromised, I noticed an unauthorized charge of around €2300 on my credit card, even though I had not made any bookings. If you have saved your card details...

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20d ago

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Suspected Booking.com scam: no reviews, no address, and no cancellation policy for London stay

I think I may have been scammed with a booking for a stay in London. A friend made the reservation, but there are several red flags that make me believe the listing might not be legitimate. The property has no reviews, no cancellation policy, and the address is supposedly only...

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26d ago

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Hotel in Paris Cancels Booking Due to Alleged Booking.com Issue, Leaves Me Rebooking at Higher Cost

I recently booked a hotel in Paris through Booking.com at a very low rate. Less than 48 hours before my scheduled stay, I received a message from the hotel stating that Booking.com had experienced a cyberattack, which allegedly caused incorrect low prices to be displayed. They...

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29d ago

0 comments

Incident with hotel using ozone generator in occupied room

After checking into a hotel room, I noticed a strong and unusual chemical smell that seemed similar to chlorine or metallic odors. When I informed the front desk, they explained that the room had recently undergone construction and painting. Later, a staff member brought a...

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