HotelCancellation

18d ago

7 comments

Hyatt canceled my rooms at 9:30pm, charged me anyway, and won’t refund

This sounds like an absolute mess. Had 3 rooms booked for 2 nights, showed up at 2:30 and kept getting told to come back later because housekeeping was behind. By 8pm the lobby was packed with stranded guests and a softball team. After standing in line for 1.5 hours, you get...

10

25d ago

0 comments

Hyatt Regency Rome canceled my April stay

I had a stay booked at the new Hyatt Regency Rome from 4/17 to 4/20 and just found out it got canceled. When I called before, they told me the hotel would open around 4/15/26 for guests who had already booked before they pushed the official opening to June 1. I was honestly kind...

1