Double charged for baggage on Swiss + Air India codeshare single PNR – airline dispute over IATA rules
On March 24, I traveled on a single PNR itinerary from Berlin to Zurich to Mumbai to Coimbatore, booked across Swiss (Lufthansa Group) and Air India. For the first leg at Berlin, Swiss Airlines charged me €210 for an extra 23kg baggage fee. The staff confirmed this payment...
