I was trying to add an infant to an international business class reward booking made using Asia Miles on a Qantas flight. Initially, I ran into confusion as both Qantas and Cathay Pacific kept referring me to each other for handling the request.
At first, it seemed unclear whether I would only need to pay taxes and a small fee, or if I would have to purchase a separate ticket for the infant. There was also concern that waiting until 24 hours before departure might be too late to resolve the issue.
After contacting the resolution team, the situation was sorted. They issued a separate infant ticket, charged around 10 percent of the prevailing business class fare, and linked it to the original reward booking.
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