I was changing my Alaska Airlines flight by one day and noticed something odd during the process.
The booking summary showed a “Total due” amount of $230 and, at the same time, a “Refund” amount of $230.
Since the amounts are exactly the same, the final cost difference is effectively zero. I found it amusing and was wondering why the system does not simply display a net total of $0 instead of showing a charge and refund separately.
