I tried to check in for my flight from Kuala Lumpur to Istanbul shortly after online check-in opened, but the system wouldn’t allow me to proceed or select a seat. This is part of a long journey to Europe, including a lengthy layover in Istanbul, so securing a comfortable seat is important to me.
When I contacted support, they mentioned it was a technical issue affecting everyone and advised me to check in at the airport. However, when I asked to view the seat map, it appeared that the entire flight was already fully booked, with only paid seat options remaining.
I’m confused about how the flight could already be full just hours after check-in opened, especially if online check-in is unavailable. It feels like the only way to guarantee a decent seat now is to pay extra, which is frustrating given the cost of the ticket.
Has anyone experienced something similar or can explain what might be happening in this situation?
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