I’m on UA 1175 from SFO to HNL on a 77W. Shortly after boarding the captain announced that a phone fell under a panel and maintenance would need to retrieve it. After trying to find the phone via the cabin, they had to unload baggage and open other panels on the plane. They found the phone and were waiting to push now.
When I asked an FA, she told me this had happened before and that there’s a gap next to the window seats that phones can fall into. I get not wanting to risk flying with a potential battery fire. I’m curious if people know where this gap is and whether the airline is doing anything to fix it.
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