A rebooking was completed through Turkish Airlines after changing a return date from July 1st to June 14th.
The rebooking, including penalty fees, was paid for (around $700), and an updated ticket was received by email. The website does not show any remaining balance or issue.
However, the mobile app displays a “TOTAL CAD 1,019.60,” which is causing confusion. It is unclear whether this is a glitch, a pending charge, or an additional amount still to be paid despite already completing the payment.
Clarification is being sought on whether this app display reflects an error or an actual outstanding balance.
