You’re not overreacting. If a waitlist field is auto suggesting full names and email addresses, that’s a serious data leak, not some harmless UX glitch. That info should never be visible to other guests, period.
Even if it’s just people who’ve used that lounge before, it’s still personal data being exposed to random travelers. In Canada especially, that’s a big deal under privacy rules.
Priority Pass and Plaza Premium absolutely should care, even if their first response is to brush it off. At minimum I’d report it to both, and honestly flagging it to the Privacy Commissioner doesn’t feel over the top at all. Stuff like this usually only gets fixed when someone escalates it.
Kind of wild how sloppy some of these lounge systems are.
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