I’m trying to book a last-minute Southwest Airlines flight using points, and I’m running into a confusing issue. The website shows available seats when I check the flight details, and I’m able to proceed with selecting and booking the itinerary, including Choice Extra fares.
However, once I reach the seat selection step, the system indicates that no seats are available at all. Despite this, it still allows me to continue the booking process, but I’m left uncertain about whether I will actually have a seat assignment.
This is particularly frustrating since I’m an A-List Preferred member and also using a companion pass, and this has not been my experience in the past.
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