I experienced an electric shock from an in-seat power outlet that was missing its cover/faceplate. The shock was strong enough that I required A&E (emergency) treatment in Hong Kong, resulting in medical expenses exceeding 2100 HKD, along with additional costs such as transportation.
I’m considering whether it’s possible to file an injury/incident claim with the airline and seek compensation for these expenses.
Has anyone dealt with a similar situation or successfully claimed compensation in a case like this? What are the realistic chances of reimbursement, and what would be the proper process to follow?
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