A passenger describes a disrupted Ryanair departure from Dubrovnik to Rome where operations appeared poorly coordinated during severe weather conditions.
Boarding was announced around 45 minutes earlier than scheduled departure, even though the incoming aircraft had not yet arrived and was later shown to be diverting back toward Italy. At the same time, thunderstorms were approaching the airport.
Passengers were directed through boarding and sent outside to wait for a shuttle bus, despite no aircraft being present. People ended up standing outside in wind, rain, and lightning conditions with no shuttle arriving. After about 10 minutes, the incoming aircraft had already turned around, and staff eventually instructed passengers to return inside the terminal without explanation. Gate staff then disappeared and no formal update was provided, while the airline app continued to show the original schedule.
Later updates indicate the situation deteriorated further. The flight was significantly delayed, with passengers returning to the airport the next day only to find continued schedule changes and limited information. The aircraft was reportedly still in Rome undergoing maintenance, and communication from the airline remained minimal.
Some passengers chose to arrange their own accommodation after receiving no clear hotel support. Overall, the experience is described as extremely disorganized with poor communication and long delays, leaving passengers frustrated with both the airline and airport handling of the disruption.
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