A traveler shared an issue involving a last-minute airport change for a Ryanair flight originally scheduled from Rome Ciampino Airport to the UK, which was moved to Rome Fiumicino Airport.
They arrived at Ciampino as planned but were informed on arrival that the departure had been shifted to Fiumicino. Although Ryanair had sent a notification via their app the night before (which was missed due to notifications being disabled) and an email about an hour before departure, the passenger only became aware upon reaching the airport.
To make the flight, they had to urgently arrange transport, incurring a €65 Uber fare to reach the correct airport in time. After submitting a reimbursement request through Ryanair’s claims portal, the request was denied on the basis that the passenger still made the flight.
The main question raised is whether such last-minute airport change-related transportation costs are eligible for reimbursement, or if responsibility lies with the passenger due to prior notifications being sent.
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