I booked and paid extra for a bassinet seat on a 9 hour Air France flight, and now I just saw they moved me to a regular seat and gave the bassinet spot to someone else.
They offered to refund the seat fee, but that does not really solve the problem. The whole reason I paid was so I would not be holding my infant for 9 hours straight.
Has anyone dealt with this before? Is there any way to push back and get the bassinet seat back, or at least priority if one becomes available again?
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