Hi,
I recently flew TRD to TOS on a Premium ticket booked using Fly Premium (so effectively Premium for the price of Go using points).
During the flight, the crew did not provide any service at all. There was no water, coffee, or anything offered. It seemed like the crew instead chose to have their lunch and stayed behind the curtain for most of the flight.
I am wondering if this is something worth contacting customer service about, and whether there is any realistic chance of compensation or refund, especially since I only paid a reduced amount using the Fly Premium benefit.
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