I know Alaska is now using Hawaiian flight attendants for most international routes, but I feel like the product is becoming inconsistent compared to what I expected.
On recent long-haul flights I noticed a few things:
No proactive roaming service or additional drink runs on 8+ hour flights
Catering feels like a downgrade compared to what I have experienced on Hawaiian-operated service
Entertainment selection on widebodies feels limited compared to even Alaska’s narrowbody fleet
Wi-Fi situation is still inconsistent on certain aircraft
Pricing seems higher overall, even on comparable routes
I also noticed some operational choices around premium cabin availability on inaugural or special flights that feel a bit disconnected from loyal customers who actually pay significant amounts annually.
I understand Alaska is in a transition period as it integrates international operations, but I am curious how others feel about the direction the product is heading.
Is this just growing pains, or do others feel like the international experience is not yet matching expectations?
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