I had a 14 hour flight delay on January 24 and submitted a compensation claim through Wizz Air’s website on January 29. Since then I haven’t received any response from them.
A friend who was on the same flight already received compensation, but I still haven’t heard anything. He actually booked both of our tickets through his account, but we submitted our claims separately.
It’s now been well over a month, which is the timeframe Wizz Air says claims should normally be resolved in.
Does anyone know the best way to get in touch with their customer support to follow up on this?
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