I’ve had two of my last four hotel stays where the Daily Food & Beverage credit was not applied correctly, and this has also happened intermittently over the past year.
At this point, I don’t buy the “system issue” explanation anymore. This benefit has existed for years, so it feels like something that should be reliably automated by now. The credit is tied to status, and the system already recognizes eligibility, so it’s unclear why it still requires manual correction.
It’s also frustrating because the value is relatively small in practice compared to menu pricing, so when it is missed, it feels like an unnecessary hassle to fix it at checkout.
I stay over 150 nights a year and am close to Lifetime Diamond and Diamond Reserve, so I would expect this to be consistently handled without needing repeated follow-ups.hi
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