I arrived at the bus station over an hour before my scheduled departure time. While waiting, I received an email informing me that my bus was running 156 minutes late. I continued monitoring the live tracking, and the estimated delay eventually increased to more than four hours. The tracker even showed the bus in another town, nowhere near my pickup location.
Given the lengthy delay and the uncomfortable heat at the station, I stepped away for a while but kept checking the app and tracking updates. Then, without any warning, the status suddenly changed and indicated that the bus was back on schedule. From what I could tell, it had already departed from the station.
I never received any notification that the bus had arrived, that boarding had begun, or that the delay estimates had changed so drastically.
I'm really confused about what happened. I relied on the information FlixBus provided, and now it appears I may have missed my bus because the tracking updates changed unexpectedly and without notice. Has anyone else experienced something similar or knows how this situation is usually handled?
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