I was supposed to fly with Wizz Air tonight at 6 PM, but I’ve been dealing with constant conflicting information and no clear resolution.
When I tried to check in the day before, online check-in wasn’t working. I contacted customer service multiple times and kept being told to wait, send emails, and try again later, but nothing changed.
After several hours, one agent told me the flight was cancelled and that I should wait for official confirmation before rebooking. However, later calls contradicted this—some agents said the flight was still operating and that I should proceed as normal.
I also checked with the airport, which confirmed the flight is actually cancelled, but the airline’s website still shows it as active and allows no check-in.
Now, just a few hours before departure, I still don’t have any official cancellation notice or clarity on what I’m supposed to do.
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