I booked two separate Ryanair flights for a short 4-day trip, one outbound and one return. I entered my payment details, completed the booking process, and received confirmation emails and booking references for both flights, so I assumed everything was confirmed.
Before my outbound flight, I added hand luggage to both bookings. The first flight worked fine, but the second flight’s payment for luggage would not go through.
I tried multiple times to resolve the issue with customer support, but received no clear answer. I still believed both flights were valid because the booking was visible in my account and I had confirmation details.
However, at the airport, I was told the second booking had actually been placed on hold due to a payment issue and was never confirmed. I was also told the original fare had not been charged.
There was no clear warning in advance that the booking had failed or was pending. As a result, I only found out on the day of travel that I did not have a valid ticket and had to purchase a new flight, which ended up costing significantly more.
I am mainly confused about why the booking appeared normal in my account without any clear indication it was not confirmed.
Has anyone experienced something similar with Ryanair bookings showing as confirmed but later being invalid due to payment issues?
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