A mechanical issue caused us to miss the first day of our trip. Delta rebooked us on United and American with a connection instead of our original nonstop since they apparently don’t have agreements with Southwest or Alaska.
Before leaving the airport I checked with both airline counters and found out the connecting flight they put us on was already sold out, which could have left us stuck in another city. I called Delta again and they ended up putting us back on a Delta flight that actually gets us there about five hours earlier.
Still don’t understand why the Diamond Desk would confirm a flight if there isn’t real availability. After more than 1,000 flights this is the first time Delta has rebooked me on another airline.
We ended up losing about $700 in reservations for today, but it is what it is. Just glad the mechanical issue was caught on the ground instead of in the air.
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