Air France‑KLM, in partnership with Accenture and Google Cloud, has launched a cloud‑based generative AI “factory” to accelerate the deployment of AI-driven solutions across its group. Hosted on Google Cloud, the initiative provides a centralized framework for testing, managing, and scaling gen‑AI models—already boosting development speed by over 35%. Initial applications include AI assistants and RAG tools for maintenance diagnostics, chat tools for customer service, and internally deployed solutions. The program empowers staff through structured “GenAI Days” training, shifting from isolated experiments to enterprise‑ready operations that enhance ground handling, engineering, and passenger engagement.
0