My colleague and I were both on QF2 and requested upgrades using our business account. He’s Qantas Gold while I’m Platinum, but he ended up getting upgraded to Premium at the gate and my upgrade didn’t go through.
We were originally on the same booking, but I split the reservations earlier because he departed on a different flight for the outbound. This was our return trip.
I could still see both boarding passes in my app though, so I assume the bookings were still linked in some way.
I also have Points Club status, if that matters.
Just trying to understand how a Gold member got upgraded while my Platinum upgrade request was unsuccessful.
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