Flew internationally on Turkish with a connection in Istanbul. My first flight arrived late, so I asked staff if my luggage made it to the next flight. They told me yes.
Got to my final destination and immediately received a text saying my bag was not loaded.
Annoying, but fine. Stuff happens. What’s driving me crazy is trying to get any real information. Every time I contact support I just get “your issue has been transferred to the relevant department.” No details. No location. No timeline.
I don’t care about departments. I just want to know where my bag is and when I’ll get it.
Has anyone had luck actually getting updates from Turkish when luggage is delayed?
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