Running full sprint mode through the airport, convinced you’re about to miss the last flight of the day, and then that pops up on your phone? Huge relief.
United holding the connection for a few extra minutes and actually telling you clearly where to go is such a small thing, but it makes a massive difference when you’re stressed and exhausted. Way better than guessing if the door is already closed.
Moments like this are why I still cut airlines some slack. When it works, it really works.
0