I just went to the airport desk to purchase tickets to avoid the Carrier Interface Charge (CIC). I’ve been doing this for years with no issue.
Today I was told I wasn’t able to purchase in person due to the “in person ticket allotment running out”, even though there were plenty of tickets available online.
Has this ever happened to anyone? I was under the impression they were legally obligated to offer a way to avoid the CIC, which they offer as in-person purchases.
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