I booked my first Marriott stay with executive lounge access for two people, but at check in it looks like they only coded access for one.
In the Marriott app and on the website under manage reservation, it clearly shows lounge access for two. I even showed that in the app to the lounge staff, but they didn’t adjust anything.
Planning to go back to the front desk to sort it out.
What’s the best way to prove the booking includes access for two? Is showing the app usually enough?
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