They moved your departure from 18:50 to 10:30 six days before the trip. That’s not a small tweak. That completely wrecks your schedule, especially coming off a night shift and scrambling 80 km home just to shower and run back out.
Then instead of addressing that, they reply about a totally different segment and send 52 euros? That’s wild.
Fourteen months, multiple emails, no real response… I don’t blame you for being done with them. At some point it stops being about the 600 euros and just becomes the principle.
European small claims court honestly sounds like the next logical step if they keep ghosting you.
Hard to understand how they think people will just give up after that long.
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