Turkish Airlines Business Class Review: Is It Worth It?

If you’ve ever browsed long-haul flight options between Europe and Asia, or transatlantic routes from the U.S. to the Middle East, chances are high that Turkish Airlines came up with surprisingly competitive Business Class fares. Over the years, I’ve flown Turkish Airlines Business Class more than 30 times, across aircraft types and destinations ,  from Istanbul to New York, Bangkok, and London.

So the big question remains: Is Turkish Airlines Business Class worth it? In this review, I break down every aspect ,  from seat comfort and food quality to in-flight entertainment and service consistency ,  using real-world insights and fact-based comparisons.

What Does Turkish Airlines Business Class Offer?

Seat Configuration Depends Heavily on the Aircraft

Turkish Airlines operates multiple aircraft types with varying seat quality:

  • Boeing 777-300ER: 2-3-2 layout, not ideal for solo travelers due to the middle seat. No direct aisle access for all passengers.
  • Airbus A330-300: 2-2-2 layout, less privacy and dated design.
  • Airbus A350-900 and Boeing 787-9: New 1-2-1 reverse herringbone layout. Full aisle access, high privacy, lie-flat seats with updated design and mood lighting.

I always try to select the A350 or 787 when flying long-haul. The seat width averages 21 inches, and the bed length reaches 78 inches. Storage space is generous with side compartments, underfoot cubbies, and in-armrest trays.

Cabin Lighting and Ambiance

The newer Dreamliner and A350 cabins feature adjustable mood lighting tuned for circadian rhythms. On older aircraft, like the 777, lighting is harsher, and cabin noise is higher due to age and layout.

How Is the Turkish Airlines Business Class Service?

Ground Service Experience

At check-in, Business Class passengers receive dedicated counters, priority security lanes, and in many airports, escort service to the lounge. Istanbul Airport (IST) is the flagship, offering seamless transfers and a premium feel.

Onboard Crew Performance

The crew experience is one of Turkish Airlines’ biggest differentiators. Turkish culture emphasizes warm hospitality. I consistently notice crew members addressing passengers by name, offering extra servings without being asked, and remaining attentive throughout.

That said, consistency varies. On some routes (e.g., Istanbul to Tokyo), the crew is near flawless. On others (like Frankfurt to Istanbul), service can feel rushed and transactional.

Is the In-Flight Dining Really That Good?

Chef on Board Program

Turkish Airlines is one of the only carriers to feature an actual “Flying Chef” on many long-haul flights. This isn’t just for show ,  they prepare meals individually plated and heat-controlled.

Turkish vs Western Cuisine

Meals emphasize Turkish culinary heritage ,  meze platters, lamb kebabs, stuffed vine leaves ,  but Western options are available too. I find Turkish dishes are consistently better executed.

  • Breakfast: Usually includes simit, borek, fresh fruits, and a made-to-order egg dish.
  • Main Course: Choices often include Turkish lamb, grilled chicken, and a vegetarian pasta.
  • Desserts: Künefe, baklava, and fresh fruit plates.

In my experience, food quality is above average compared to Lufthansa or United Polaris, and nearly equal to Qatar Airways.

Beverage Selection

Wines are Turkish-focused but international options exist. Raki is offered on Turkish routes. There’s a rotating list of red and white wines, but unlike Emirates, there’s no first-growth Bordeaux or Dom Pérignon.

How Comfortable and Quiet Is the Cabin?

Cabin Noise and Sleep Quality

  • 777-300ER: Noticeably louder and less insulated.
  • A350/787: Quieter cabins with better pressurization and humidity control.

Turkish Airlines provides thick duvets and full-size pillows. Amenity kits by Molton Brown or Versace come with socks, eye masks, toothbrush, and sometimes lip balm and hand lotion.

Storage and Lavatory Standards

Overhead space is sufficient, even in full cabins. Lavatories are well-maintained mid-flight, though not luxurious. No windowed bathrooms like in Emirates or mood-sensor taps like Qatar.

What Are the Entertainment and Connectivity Options?

In-Flight Entertainment System

  • Screen size: Varies from 17 to 21 inches depending on aircraft.
  • Content: Over 300 movies and TV shows, with Turkish, American, Asian, and European selections.
  • Touchscreen + remote control available.

Headphones and Audio Quality

Noise-canceling headphones are provided, though not at Bose-level quality. I typically use my own. Audio clarity is decent, but not best-in-class.

Wi-Fi Connectivity

Available on almost all long-haul aircraft:

  • First 10 MB free, then packages from $9.99 to $29.99.
  • Speeds range 1-3 Mbps, enough for messaging and light browsing.
  • Frequent flyers with Miles&Smiles Elite status receive free unlimited Wi-Fi.

How Good Is the Turkish Airlines Lounge Experience?

Istanbul Airport Business Lounge

The flagship IST Business Lounge spans over 60,000 square feet.

Key Features:

  • Private sleeping pods
  • Freshly cooked food stations (simit ovens, grill stations, pasta)
  • Shower suites with premium toiletries
  • Golf simulator and kids’ zone
  • Dedicated working areas with fast Wi-Fi

For me, this lounge rivals Qatar’s Al Mourjan Lounge and beats Lufthansa’s Frankfurt lounge in food quality and comfort.

What Are the Check-in and Boarding Experiences Like?

Airport Flow and Priorities

Business Class passengers get:

  • Priority check-in
  • Access to fast-track immigration
  • Priority boarding (Group 1)

At Istanbul, boarding from the lounge is smooth, but at many European airports, Turkish contracts out to third-party staff, reducing the premium experience.

How Does Turkish Airlines Business Class Compare to Competitors?

FeatureTurkish AirlinesQatar AirwaysEmiratesLufthansa
Seat PrivacyMedium-HighHighHighLow
Food QualityHighVery HighHighMedium
Lounge ExperienceExcellentExcellentGoodAverage
Cabin Layout (777)WeakExcellentGoodWeak
Wi-FiLimitedFree (QSuite)PaidPaid
Entertainment SystemSolidExcellentExcellentGood

Summary

  • Turkish Airlines excels in food, hospitality, and lounge service.
  • Falls behind in seat layout on older aircraft (especially 777).
  • Beats Lufthansa but slightly trails Qatar and Emirates overall.

What Are Real Passenger Reviews Saying?

Online Review Sentiment

  • Skytrax (2023): 4.5/5 based on 2,100+ reviews
  • TripAdvisor: Generally positive with food and service often highlighted
  • FlyerTalk: Mixed opinions on seat layout, especially on the 777

Frequent Flyer Feedback

Common praises:

  • Exceptional food quality
  • Lounge experience in Istanbul
  • Warm service and chef-on-board concept

Common complaints:

  • Lack of privacy in 2-3-2 seat layout
  • Wi-Fi inconsistency
  • Variability in service standards

Is Turkish Airlines Business Class Worth the Money?

Price Analysis

  • Transatlantic (JFK-IST): $2,500–$3,200 roundtrip
  • Europe to Asia (LHR-BKK): $1,800–$2,500 roundtrip
  • Award redemption (Miles&Smiles): Starts at 45,000–60,000 miles one-way in Business Class

Turkish often runs promotions with cash upgrade offers at check-in ,  sometimes as low as $499. Also, Star Alliance partners allow using United MileagePlus or Avianca LifeMiles for redemptions.

Who Should Book It?

  • Frequent flyers who value lounge and food
  • Couples on long-haul trips (especially on 787 or A350)
  • Budget-conscious travelers seeking premium value

Avoid it if:

  • You prioritize privacy and always fly solo
  • You expect Qatar QSuite levels of luxury

When and Where to Find the Best Deals?

Booking Tips

  • Off-peak travel (Feb–Mar, Oct–Nov) yields the lowest fares.
  • Use Google Flights with “Explore” to spot business class deals.
  • Check Turkish Airlines’ own promo page for last-minute upgrades.

Loyalty Perks

  • Miles&Smiles often provides discount redemptions and status perks like lounge upgrades and companion tickets.

Final Verdict: Should You Book Turkish Airlines Business Class?

If your aircraft is an A350 or 787, then yes ,  Turkish Airlines Business Class is absolutely worth it for the price. The food is unmatched, the lounge is among the world’s best, and the crew brings a personal, culturally authentic touch. Even on the older aircraft, the experience is solid if you can overlook the seat layout.

For travelers who care about culinary experience, value-for-money, and warm service, Turkish Airlines ranks among the top 5 global Business Class products.

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