When a loved one passes away, the last thing you want to worry about is airfare. You’re overwhelmed, the clock is ticking, and the cost of last-minute flights can feel like a gut punch. So, you might be wondering, does United Airlines offer a bereavement fare? Is there any compassion built into their pricing for emergencies like these?
Here’s everything you need to know, based on United’s current policies, alternatives you can pursue, and the best strategies for minimizing last-minute travel costs when tragedy strikes.
What Is a Bereavement Fare?
A bereavement fare is a type of discounted or flexible airline ticket offered to people who need to travel due to a death or life-threatening emergency in the family. Airlines introduced this policy decades ago to provide some relief for travelers during emotionally taxing times.
Key Characteristics of Traditional Bereavement Fares:
- Lower-than-usual prices for last-minute bookings.
- Waived change fees in case travel plans shift.
- Eligibility typically limited to immediate family (spouse, parent, sibling, child, grandparent, etc.).
- Required documentation, such as a death certificate, hospital letter, or funeral home contact.
In the past, carriers like Delta, American Airlines, and Air Canada made these fares available. But over the years, many airlines, including United, have revised or discontinued such compassionate pricing models.
Does United Airlines Still Offer Bereavement Fares?
No, United Airlines does not currently offer bereavement fares. The airline discontinued its formal bereavement policy in March 2014, stating that it no longer provides any special discount or flexible fare for customers traveling due to a family member’s death or medical emergency.
United’s Official Statement:
“United does not offer a bereavement fare. We offer a variety of fare options, including fully refundable fares that may suit your travel needs.”
This change aligns with broader industry trends. As airlines shifted toward dynamic pricing models and unbundled fare structures, many eliminated fixed discount categories like bereavement fares.
So, if you’re flying with United due to a death in the family, you’re subject to the same fare structure as any other passenger, regardless of the circumstances.
What Are the Alternatives for Grieving Families on United?
Even though bereavement fares are no longer offered, you still have options to minimize stress and costs when booking emergency travel with United. Here’s what you can consider:
1. Book Flexible Fare Classes
United offers different fare classes, and some come with greater flexibility:
- Refundable fares allow you to cancel or reschedule without penalty.
- Main Cabin Flexible fares may permit changes with lower fees.
- Use the “Refundable tickets only” filter when searching flights on United.com to find these options.
Expert Tip: These fares are pricier upfront, but they reduce the financial risk if plans change due to funeral arrangements or family needs.
2. Use Same-Day Booking and Standby Options
If you need to travel within 24 hours:
- United offers same-day confirmed changes and standby options, especially useful for domestic flights.
- Same-day change fees range from $0 to $75, depending on your fare and MileagePlus status.
While this isn’t a discount, it does offer logistical flexibility when you need to leave quickly.
3. MileagePlus Elite Members Have More Options
If you’re a Premier Silver, Gold, Platinum, or 1K member, your MileagePlus status can offer:
- Waived same-day change fees
- Complimentary access to better seats
- Higher likelihood of standby flight clearance
However, no MileagePlus tier offers bereavement-specific benefits. Still, your elite status can help reduce hassle during difficult travel situations.
What Documentation Do Other Airlines Require for Bereavement Fares?
While United no longer supports bereavement fares, several other airlines do, though often with strict documentation requirements.
| Airline | Bereavement Policy | Required Documentation |
| Delta Air Lines | Offers reduced bereavement fares for SkyMiles members | Name of deceased, relation, funeral home contact |
| Air Canada | Offers bereavement fares for deaths within 10 days | Death certificate or official document |
| Lufthansa | Case-by-case basis; flexible rebooking | Proof of emergency or death |
If you’re comparing options across carriers, these airlines may be more accommodating, but the savings are often minimal compared to regular ticket prices booked with rewards or flexibility.
Tips to Save on Last-Minute Flights Without Bereavement Fares
Bereavement fares may be gone from United, but there are still ways to reduce the financial strain of last-minute travel:
- Use frequent flyer miles: Booking with MileagePlus miles often avoids dynamic price spikes.
- Monitor flight prices with apps: Tools like Google Flights, Hopper, or Skyscanner help track and alert you to price drops.
- Search multiple airports: Consider nearby airports for cheaper departures or arrivals.
- Travel light: Choose basic economy if your priority is price over comfort.
- Book through travel portals: Sometimes third-party travel insurance includes emergency coverage or cancellation for death.
FAQs About United Airlines and Emergency Travel
Does United offer refunds for a death in the family?
Only if your ticket is refundable. United does not automatically issue refunds due to bereavement or a death in the family. You’ll need to refer to the fare conditions of your ticket.
Can you change a United flight due to a family emergency?
Yes, you can change your flight. However, unless you booked a flexible or refundable fare, you’ll be responsible for any applicable change fees and the difference in fare. Flexibility is limited under standard fare classes.
Can travel insurance help with bereavement?
Yes. Most comprehensive travel insurance plans cover trip cancellations or interruptions due to the death of an immediate family member. Always review the terms of your policy to confirm coverage.
Is there any chance United will offer compassionate exceptions?
Rarely. While not part of their official policy, customer service agents have the discretion to assist on a case-by-case basis. It’s recommended to call and explain your situation with supporting documentation prepared.
Final Advice for Families Facing Sudden Loss
United Airlines doesn’t formally offer bereavement fares, but that doesn’t mean you’re without options. When faced with the urgency and grief of losing a loved one, your best course is to:
- Call United’s customer service directly: Agents may show discretion in extenuating circumstances, especially if you’re polite and prepared.
- Use refundable fares or points: They provide built-in flexibility.
- Gather documentation: Even if not required by United, it may help if you reach out to multiple airlines or need to submit a claim.
And if you travel frequently or care for elderly relatives, consider annual travel insurance policies or credit cards with built-in emergency travel benefits.
While United’s policy might not offer special fares for grieving families, smart planning and informed choices can still ease the burden when it matters most.