Singapore Business Class Review: Luxury in the Air

As someone who has flown Business Class on virtually every major international airline, few carriers have impressed me the way Singapore Airlines consistently does. Whether on the iconic Airbus A380 Suites or the ultra-long-haul A350ULR, Singapore’s Business Class feels like a masterclass in luxury, precision, and privacy, without ever becoming showy or excessive.

I’ve flown their Business Class on routes like New York to Singapore, London to Changi, and Tokyo to Sydney, and each time I walked off the plane with the same reaction: that’s how it should be done.

Here’s my comprehensive review of Singapore Airlines Business Class, what works, what could be better, and why it’s often considered the gold standard in premium travel.

What Is Singapore Airlines Business Class?

Singapore Airlines offers a true international business class experience with flat beds, direct aisle access, multi-course dining, lounge access, and an exceptionally curated cabin service model.

Cabin Available On:

Aircraft TypeSeat ConfigurationRoute Examples
Airbus A350-9001-2-1 staggeredSFO–SIN, SYD–SIN, TYO–SIN
Boeing 777-300ER1-2-1 wide reclinerFRA–SIN, LHR–SIN
Airbus A380-8001-2-1 on upper deckSIN–LHR, SIN–SYD
A350ULR (ULH)1-2-1 + extra storageJFK–SIN, LAX–SIN (nonstop)

All long-haul Business Class seats are lie-flat, with direct aisle access and luxury amenities. Regional aircraft like the 737 MAX or A330 (being phased out) offer recliner-style seats.

What Are the Seats Like?

Seat Features (Long-Haul)

FeatureValue
Seat Width28 inches (B777), 25 inches (A350)
Bed Length (Flat)Up to 78 inches
PrivacyHigh side panels, staggered layout
ReclineFull flatbed with manual footwell lift
StorageMultiple compartments, USB + universal AC

Singapore Airlines’ Business Class seat is one of the widest in the world. The A350 and 777 seats feel more like private mini-suites, especially if you get one of the throne-style solo seats along the windows.

The seat converts into a bed by flipping it forward, creating a completely flat, extra-firm surface. Bedding includes a large mattress topper, blanket, and two pillows. I easily slept 7 hours on a 17-hour SIN–JFK flight.

How Is the Service?

Singapore’s service reputation isn’t hype, it’s one of the most consistently high-touch and detail-oriented in aviation.

  • Pre-flight: Welcome drink (champagne, juice, or Singapore Sling), warm towel, menu preview
  • Meal service: Personalized, multi-course, served at your chosen time
  • Cabin crew: Address passengers by name, proactive yet discreet
  • Language: English, Mandarin, Malay, and others spoken fluently

You’re attended to, but never interrupted, a hallmark of Singapore Airlines’ unique blend of efficiency and elegance.

Dining Experience: Is ‘Book the Cook’ Worth It?

Absolutely. Singapore Airlines is famous for its ‘Book the Cook’ program, letting Business and First Class passengers pre-select meals from an expanded menu.

Dining Highlights

  • Pre-order options: Lobster Thermidor, Grilled Beef Fillet, Nasi Lemak, Chicken Rice
  • Onboard meals: Served on china with full cutlery
  • Drink service: Vintage champagne (Krug or Charles Heidsieck), wines from Burgundy and Napa
  • Desserts: Premium options like chocolate mousse or panna cotta

On my most recent JFK–SIN flight, I pre-ordered the Lobster Thermidor, it arrived perfectly plated, rich in flavor, and far beyond typical airline food.

Entertainment and Connectivity

KrisWorld IFE

  • Screen size: 18–22 inches (touchscreen + handheld remote)
  • Content: 1,800+ titles, including global cinema, HBO, Netflix-partnered titles
  • Headphones: Active noise-canceling (comparable to Bose QC)
  • Languages: Over 10, including Japanese, Korean, Arabic, German

Wi-Fi

  • Available on all A350, 777, and A380 aircraft
  • Free for KrisFlyer members (Business Class)
  • Speeds: 5–20 Mbps (enough for email, social media, some streaming)

In-flight productivity is smooth, I routinely send emails and browse without lag, even on 12+ hour flights.

Lounge Access: What Can You Expect?

Business Class passengers enjoy a premium ground experience, including:

  • Priority check-in and baggage handling
  • Access to SilverKris Lounges worldwide
  • Fast-track immigration lanes at major airports
  • Early boarding and deplaning

At Singapore Changi, the SilverKris Lounge offers:

  • Hot buffet and à la carte dining
  • Shower facilities
  • Barista coffee and self-pour spirits
  • Quiet zones and productivity spaces

The Business Lounge at Changi Terminal 3 was recently refurbished and feels more like a boutique hotel lobby than a traditional airport lounge.

How Much Does Singapore Business Class Cost?

Sample Round-Trip Fares (2025)

RouteEconomyPremium EconomyBusiness Class
JFK – SIN$1,200$2,000$6,200
LHR – SIN$980$1,850$5,700
SYD – SIN – TYO$790$1,600$3,900

Award Booking

ProgramOne-Way Business (Saver)Taxes/Fees
KrisFlyer95,000–103,000 miles~$70–$120
United MileagePlus110,000 miles~$5.60–$100
Aeroplan87,500–115,000 milesVaries

Pro tip: Booking directly through KrisFlyer often gives access to exclusive Saver awards and lower fees.

How Does It Compare to Other Leading Airlines?

Business Class Comparison (2025)

FeatureSingapore AirlinesQatar AirwaysANAEmirates
Seat Width25–28″21–22″21–23″20–22″
Dining CustomizationBook the CookDine on DemandTraditionalDine on Demand
ChampagneCharles Heidsieck / KrugKrugKrugMoët / Dom Pérignon
IFEKrisWorldOryx OneANA Sky ChannelICE
Crew ServiceRefined, discreetWarm, elitePolishedEnthusiastic

Singapore ranks highest for consistency, culinary options, and seat width, though Qatar’s Qsuite still leads in privacy and direct-bed access across aircraft.

Who Should Fly Singapore Business Class?

Ideal For:

  • Luxury business travelers seeking consistency and comfort
  • Miles-savvy flyers redeeming KrisFlyer points at Saver rates
  • Couples or solo travelers on long-haul routes over 10 hours
  • Tech workers and digital nomads wanting reliable in-flight Wi-Fi and workspace

Less Ideal For:

  • Budget travelers (Singapore rarely discounts Business deeply)
  • Families with young kids (no specific family service model in Biz)
  • Passengers expecting ultra-suite privacy on all aircraft (no doors on A350/777)

Is Singapore Business Class Worth It?

Yes, Singapore Airlines Business Class is the definition of luxury in the air. From its unmatched seat width and refined catering to meticulous crew service and thoughtful design, this product is as close as you get to First Class comfort without the First Class price tag.

StrengthsLimitations
Industry-leading seat widthSome seats require diagonal sleeping
“Book the Cook” customizationNo doors on business seats (vs Qsuite)
Top-tier catering and champagnePremium pricing unless booked early
Flawless consistency across routesLimited regional lounge quality outside SIN

If you value peace, precision, and privacy, Singapore Airlines Business Class is more than just a way to fly, it’s a standard others still chase.

Frequently Asked Questions

Is Singapore Airlines Business Class fully lie-flat?
Yes. All long-haul flights feature full flatbed seating in Business Class with direct aisle access.

Do I get lounge access with a Business Class ticket?
Yes. You’ll receive access to the SilverKris Lounge and all Star Alliance lounges globally.

What’s the best seat in Business Class?
On A350/777 aircraft, choose window seats in odd-numbered rows for the most space and privacy.

Can I preorder meals in Business Class?
Yes, via the “Book the Cook” service on flights from most long-haul stations.

Is Wi-Fi free in Business Class?
Yes, for KrisFlyer members. Non-members can buy packages based on usage.

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